At Jewels by the Sea, customer satisfaction is important to us. If you are not fully satisfied with your purchase, eligible items may be returned or exchanged in accordance with the policy below.

Items eligible for return or exchange must be returned in unworn, unused, and original condition with proof of purchase.

Returns or exchanges must be requested within 7 days of purchase.

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The following items are non-refundable and non-returnable:

- Custom or special-order jewelry

- Engraved items

- Resized ring

- Earrings

- Final sale or clearance items

- Gift cards

- Jewelry cleaning or service fees

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Jewels by the Sea reserves the right to refuse returns that do not meet the conditions outlined above.

As all online purchases are fulfilled through in-store pickup only, approved returns or exchanges must also be completed in person at our Cable Beach store location in Nassau, Bahamas.

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Refunds, when approved, will be processed to the original payment method within a reasonable processing timeframe.

For return inquiries or assistance, please contact us directly.

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CONTACT

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Jewels by the Sea
Cable Beach, Nassau, New Providence, Bahamas

Email: jewelsbythesea2017@gmail.com
Phone: (242) 327-6074 / (242) 376-3445