At Jewels by the Sea, we aim to ensure that your order is processed and delivered in a timely and secure manner. By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

All orders are processed within [insert number, e.g. 1–3 business days] after payment confirmation, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation notification with shipping details.

2. Shipping Methods and Delivery Time

We offer shipping through trusted third-party carriers. Delivery times may vary depending on your location, shipping method selected, and external factors such as customs clearance or carrier delays. Estimated delivery times are provided for guidance only and are not guaranteed.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Any applicable duties, customs fees, or import taxes are the responsibility of the customer unless otherwise stated.

4. International Shipping

Jewels by the Sea may offer international shipping to selected destinations. International orders may be subject to customs inspections and additional charges imposed by the destination country. We are not responsible for delays caused by customs authorities.

5. Order Tracking

Where available, tracking information will be provided once your order has been dispatched. It is the customer’s responsibility to monitor tracking updates and ensure availability to receive the shipment.

6. Shipping Issues

Jewels by the Sea is not responsible for delays, lost packages, or damages caused by shipping carriers. If you experience any shipping issues, please contact us and we will assist you in working with the carrier to resolve the matter.